When and where is Big Ears 2018?
Big Ears is March 22-25, 2018 in downtown Knoxville, TN.
When will I receive my wristbands?
Wristbands were mailed to weekend pass holders the week of March 5.
Daily ticket holders and international patrons can pick up wristbands at will call, located at 304 W. Jackson Ave. Knoxville, TN 37902.
Will call hours of operation:
12:00PM – 11:00PM
9:30AM – 11:00PM
10:00AM – 11:00PM
10:00AM – 8:00PM
When and where can I purchase tickets?
You may purchase tickets online, at any Ticketmaster outlet.
Are there any age restrictions?
Big Ears 2018 is an all-ages event. Passes/tickets will be required for patrons ages 2 and older.
Can I volunteer at Big Ears 2018?
2018 volunteer applications are now closed.
Do you offer any ticket discounts?
Discounts in general (i.e. student, military, elderly, professional organizations, government, etc.) are not something we are offering at this time. We have worked extremely hard to keep the price down and value high.
How do I get to Big Ears?
Knoxville is located in Eastern Tennessee at the crossroads of I-40 and I-75, and is an easy drive from anywhere in the eastern United States. Knoxville is 3 hours from Nashville and Atlanta and an easy 4 hours from Cincinnati, Louisville or Charlotte. McGhee Tyson Airport is only 20 minutes from downtown Knoxville, and is serviced by six national airlines with both direct and easy connecting flights. Both Megabus and Greyhound also service the Knoxville area. Get more information on our travel page.
Please note: Repairs to I-40 will reduce traffic to one lane throughout the festival weekend. Motorists are encouraged to take alternative routes. More info here.
What hotels are close to the venues?
Do I need to rent a car?
It’s up to you. If you’re staying at one of Knoxville’s downtown hotels, you will be within an easy walk of all Big Ears concerts and events, as well as a great selection of excellent restaurants. If you are staying outside of the downtown area, renting a car is the easiest means of transportation. If you choose to rent a car, you will find parking downtown to be cheap (often free), easy, and plentiful throughout the weekend. Information regarding car rentals and transportation services from McGhee Tyson Airport can be found here.
Where can I park?
There are multiple parking options in downtown Knoxville. Parking is free at all city-owned garages after 6 PM on weekdays and all day throughout the weekend. For more information and a map, click here.
Additionally, if you are staying in a downtown Knoxville hotel, parking options are generally available during your stay. Please contact your hotel for further details.
Is public transportation available?
Downtown Knoxville is serviced by a trolley system. You can find the route map and additional public transportation information here. Your hotel should also be able to assist in any ground transportation needs.
Do you take credit or debit cards?
Yes, bars at all venues will accept cash and credit/debit cards. Merchandise stands will also accept cash and credit/debit cards.
There are numerous banks and ATMs located throughout the downtown area, including ATMs at the Bijou Theatre and The Standard.
Will alcohol be available at each event?
Most events will have a bar with beverages available, but some of the more non-traditional venues may not be serving alcohol.
Is Big Ears ADA accessible?
Yes, with the exact accessibility specifications based on the venue. Please contact each venue for their specifications.
What about safety and medical needs?
If you need medical attention, please alert an event organizer, venue staff, or member of our security staff and we will assist you.
Can I bring a camera?
Disposable and small digital photography will be allowed, but anything with a removable lens is not permitted. Audio and video recording devices are prohibited. Additionally, please be respectful of other patrons and the artists when using your camera. No flash photography allowed.
What can I bring and what is prohibited?
What’s ACCEPTABLE: Small purse or backpack, camera with non-removable lens. Please remember, everyone is subject to search.
What’s PROHIBITED: Drugs, controlled substances, alcohol, outside food or drink including sealed water bottles (small sealed snacks are acceptable), weapons, firearms, projectiles including glowsticks, video recording equipment, tri-pods, audio recording equipment and unauthorized merchandise.
Any person attempting to enter the venues with any of the prohibited item(s) above will be refused access, or at the venue’s discretion, allowed to give up the prohibited item(s) before entry. Confiscated items will be disposed of or given away at the venue’s discretion.
Still didn't find an answer to your question?
If you need more information or have additional questions, please contact us directly: info(at)bigearsfestival(dot)com. Please note that any music submissions sent to this email will not receive a response.