BIG EARS

Tickets

WEEKEND PASSES

EXPERIENCE ALL FOUR DAYS OF CONCERTS, READINGS, SCREENINGS, TALKS, PANELS, AND MORE.


GENERAL ADMISSION PASS

Your 4-day General Admission pass allows access to all publicly announced Big Ears events in all official Big Ears venues for all four days of the festival. This includes:

• Over 100 concerts and performances in 12 venues over 4 days

• Admission to all official film screenings and literary events during the festival

• Entrance to all official talks, panel discussions, exhibitions, and workshops

• Access to the official Big Ears Lounge throughout the festival weekend


PREMIER FESTIVAL PASS

A 4-day Premier pass offers everything available to General Admission passholders and more!

• Priority entrance to all official Big Ears venues

• Invitation to the festival’s opening reception

• Advance notice of surprise pop-up shows


SONIC EXPLORER VIP PASS

Your 4-day Sonic Explorer pass offers the optimal opportunity to experience Big Ears.  In addition to everything available to General Admission and Premier passholders, Sonic Explorers will experience:

• A dedicated entrance to official Big Ears venues

• Reserved seating section (where applicable) up until 5 minutes prior to showtime, subject to capacity

• Invitation to at least one exclusive “secret show” during the festival weekend

• Exclusive invitations to parties and receptions and other special behind-the-scenes events

SINGLE DAY PASSES

CAN’T JOIN US FOR THE ENTIRE WEEKEND? PURCHASE A DAY PASS TO ATTEND ANY SINGLE DAY.


THURSDAY GENERAL ADMISSION

Your Thursday General Admission pass allows access to all publicly announced Big Ears events in all official Big Ears venues on Thursday. This includes:

• All concerts and performances in 12 venues

• Admission to all official film screenings and literary events

• Entrance to all official talks, panel discussions, exhibitions, and workshops

• Access to the official Big Ears Lounge


FRIDAY GENERAL ADMISSION

Your Friday General Admission pass allows access to all publicly announced Big Ears events in all official Big Ears venues on Friday. This includes:

• All concerts and performances in 12 venues

• Admission to all official film screenings and literary events

• Entrance to all official talks, panel discussions, exhibitions, and workshops

• Access to the official Big Ears Lounge


SATURDAY GENERAL ADMISSION

Your Saturday General Admission pass allows access to all publicly announced Big Ears events in all official Big Ears venues on Saturday. This includes:

• All concerts and performances in 12 venues

• Admission to all official film screenings and literary events

• Entrance to all official talks, panel discussions, exhibitions, and workshops

• Access to the official Big Ears Lounge


SUNDAY GENERAL ADMISSION

Your Sunday General Admission pass allows access to all publicly announced Big Ears events in all official Big Ears venues on Sunday. This includes:

• All concerts and performances in 12 venues

• Admission to all official film screenings and literary events

• Entrance to all official talks, panel discussions, exhibitions, and workshops

• Access to the official Big Ears Lounge

BIG EARS & LYTE
FAN-TO-FAN EXCHANGE

Big Ears is partnering with Lyte to offer fans a hassle-free, safe way to exchange tickets. Plans changed? You can safely return tickets and ensure they end up in the hands of another verified fan. Missed your chance to grab Premier or Sonic Explorer VIP passes? You can now join the waitlist on the official fan-to-fan exchange to safely purchase passes as they become available.

Lyte is the only official ticket exchange for Big Ears Festival and tickets will never be sold for a mark up. We cannot verify the authenticity of and will not honor tickets purchased via a third party. Thank you for helping us keep tickets in the hands of fans! 

HOW DOES LYTE WORK?

RETURNS

Have plans changed and you can no longer attend Big Ears? You can ensure your ticket gets into the hands of another verified fan. Simply head over to the Big Ears Ticket Exchange, enter the email address associated with your ticket order and select the tickets you’d like to return. Once Lyte finds a buyer, you will be notified that your ticket has been sold. You can expect to receive your funds 1 day after the festival is over.

REQUESTS

Missed your chance to purchase one of the sold-out ticket types to the festival? Join the waitlist by selecting your desired ticket type and entering your payment information. Once a ticket becomes available on the exchange from another verified fan, you will be notified and only charged if you accept.


TICKETING INFO

Toggle FAQ Item GENERAL TICKETING INFO

Big Ears concerts and events take place in over a dozen venues, with capacities that range from 80 to over 1600 people. Admission to each event is on a first come, first serve basis – subject to the legal capacity of the venue.

All weekend passes include:

• Over 100 concerts and performances in 12 venues over 4 days

• Admission to all official film screenings and literary events during the festival

• Entrance to all official talks, panel discussions, exhibitions, and workshops

• Access to the official Big Ears Lounge throughout the festival weekend

Toggle FAQ Item VIP & PREMIER TICKETING INFO

Sonic Explorer VIP and Premier pass holders will receive everything offered to General Admission passholders and more!

Premier and VIP patrons are offered priority admission to all venues – as long as they arrive at the venue prior to show time. Both will receive invitations to the festival’s opening reception and advance notice of surprise, pop-up performances.

In addition to the above, Sonic Explorer VIP pass holders will have access to a dedicated entrance to festival venues and preferred seating (where available). VIPs will also receive invitations to a handful of “secret” shows, parties, receptions and other special, behind-the-scenes events during the festival weekend.

Toggle FAQ Item WRISTBAND PICKUP

All festival attendees will pick up credentials and wristbands at the Big Ears Festival headquarters, located at the Jackson Avenue Terminal (213 W. Jackson Ave, Knoxville, TN 37902).

Patrons will need to show receipt or proof of purchase from Front Gate Tickets (the festival’s ticketing vendor) along with a valid photo ID. No one will be permitted to enter any Big Ears venues or ticketed events without first completing this process and securing a wristband.

Passes are required for patrons ages 2 and older. Big Ears does not offer tickets to individual shows during the festival weekend.

Toggle FAQ Item LAYAWAY PLAN INFO

On the checkout page, you have the option to purchase your full order at that time or you can purchase using a “layaway plan.” Layaway plan is available for all orders including at least (1) weekend pass. Purchaser must agree to the Layaway Plan Terms and Conditions, including a default policy.

A deposit upon purchase will serve to secure your ticket(s). All subsequent payments will be automatically charged to the credit card used for the initial purchase. Your ticket(s) will not be mailed to you until you have made your last payment.

IMPORTANT: If, for any reason, any of your payments are declined, in whole or in part, then all of the following will apply: (i) your order and your tickets will be cancelled (ii) any payment received as of that date will be kept by Big Ears as partial offset for your default, (iii) you will still owe the balance of the full amount due for each ticket and you authorize Front Gate and Big Ears to charge your credit card for any balance due, (iv) Front Gate and Big Ears will be entitled to pursue all of their legal and equitable remedies to recover the full payment from you, and (v) you agree to pay all costs of collection incurred by Front Gate or Big Ears, including legal fees, that they may incur in collecting the balance of each ticket price. Layaway plan tickets are subject to all of the other terms of the ticketing agreement.

Please reach out to Frontgate’s customer service if you have questions regarding the layaway plan.

Toggle FAQ Item LAYAWAY PLAN SCHEDULE

Payment Breakdown (When purchasing between Sep. 14 through Oct. 12:
• Deposit – 16% + 16% of service fees upon purchase
• Payment 1 – 21% + 21% of service fees due October 27th
• Payment 2 – 21% + 21% of service fees due November 17th
• Payment 3 – 21% + 21% of service fees due December 8th
• Payment 4 (Final) – 21% + 21% of service fees due December 29th

Payment Breakdown (When purchasing between Oct. 13 through Nov. 9th:
• Deposit – 16% + 16% of service fees upon purchase
• Payment 1 – 21% + 21% of service fees due December 1st
• Payment 2 – 21% + 21% of service fees due December 22nd
• Payment 3 – 21% + 21% of service fees due January 12th
• Payment 4 (Final) – 21% + 21% of service fees due February 2nd
 
Payment Breakdown (When purchasing between Nov. 10 through Nov. 30:
• Deposit – 16% + 16% of service fees upon purchase
• Payment 1 – 28% + 28% of service fees due December 22nd
• Payment 2 – 28% + 28% of service fees due January 12th
• Payment 3 (Final) – 28% + 28% of service fees due February 2nd
 
Payment Breakdown (When purchasing between Dec. 1 through Dec. 19:
• Deposit – 16% + 16% of service fees upon purchase
• Payment 1 – 28% + 28% of service fees due January 12th
• Payment 2 – 28% + 28% of service fees due February 2nd
• Payment 3( Final) – 28% + 28% of service fees due February 16
 
Payment Breakdown (When purchasing between December 20 through January 12:
• Deposit – 16% + 16% of service fees upon purchase (plus layaway fee $10)
• Payment 1 – 42% + 42% of service fees due February 2nd
• Payment 2(Final) – 42% + 42% of service fees due February 16th

Toggle FAQ Item IS IT OK TO BUY FROM A THIRD PARTY?

Tickets are non-transferable and the festival will not honor tickets or wristbands purchased from a third party. Only wristbands purchased through the Big Ears Festival website and it’s official ticketing provider, Front Gate Tickets, or via the festival’s official ticket exchange, Lyte, are guaranteed to be authentic. If you want 100% confidence in your ticket purchase, you should only purchase your tickets through the links on our tickets page.

Big Ears box office will verify that only those who purchased tickets are able to claim them at the festival box office.

Big Ears is not responsible for any counterfeit tickets or wristbands purchased via an unverified or unofficial third party.

For you own protection, please do not purchase passes from any source other than bigearsfestival.org, Front Gate Tickets, or the Lyte ticketing exchange platform.

Removing a wristband automatically voids it (unless by accident or for safety reasons, in which case you will need to get a replacement wristband from the festival’s box office (this will require you to prove your purchase information). Festival security will check every wristband to ensure it has not been removed or passed between multiple people.

Toggle FAQ Item LYTE FAN-TO-FAN EXCHANGE

The purpose of Lyte is to provide fans a safe way to request, return, and send tickets to sold-out events. Big Ears works directly with Lyte so that fans can safely return their tickets or purchase from another verified fan.

Upon requesting a ticket, patrons will be prompted to enter attendee and payment information. Patrons are not guaranteed to receive a ticket even if one is requested. If a request is granted, patrons will be notified by Lyte and payment will automatically be drafted from the associated account.

To return a ticket, Lyte will connect with and verify a patron’s existing Front Gate account via the email address associated with that account. After account verification, select the tickets you wish to return. If a patron’s tickets are sold to another fan, Lyte will deposit funds into the seller’s PayPal account 1 day after event completion.

For more information about the Lyte Fan-to-Fan Exchange, please visit the support site here.

Toggle FAQ Item FESTIVAL TICKET POLICY & FINE PRINT

• All sales are final. No refunds or exchanges.

• All patrons will be required to pick up their festival wristband at the festival’s box office upon arriving at the event. Wristbands are not transferable once applied to a patron’s wrist.

• Patrons of all ages are welcome. Passes/tickets will be required for patrons ages 2 and older.

• All acts advertised have confirmed their appearance at Big Ears 2022; however, acts and performance times are subject to change without notice.

• Passes/tickets lost or stolen cannot be replaced.

• There is a limit of eight (8) General Admission or Premier passes and four (4) VIP passes per order.

• Management reserves the right, without the refund of any portion of the pass/ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules of the venues, local, state or federal law, or whose conduct is deemed illegal, disorderly, or offensive by management.

• Persons entering the venues are subject to search for contraband, unauthorized merchandise, alcohol, controlled substances, weapons, firearms, fireworks, cameras, video equipment, or recording devices, which are expressly forbidden.  Any persons found attempting to enter the venues with forbidden item(s) will be refused access, or, at venue’s discretion, allowed to give up the forbidden item(s). Confiscated items will be destroyed or disposed of at venue’s discretion.

• Pass/Ticket/Wristband user assumes all risks of personal injury incidental to the event, whether occurring prior to, during, or subsequent to the event.

• The resale or attempted resale of passes/tickets/wristbands at a price higher than that appearing on the face of the pass/ticket is prohibited and if discovered will result in the ticket being voided without refund.

• The sale of unauthorized merchandise is not permitted.  Purchaser agrees he/she may be ejected from the event if found selling unauthorized merchandise.

• Passes/tickets/wristbands may not be used for advertising, promotion (including contests and sweepstakes), or other trade purposes without the express written consent of Big Ears.

• Pass/ticket/wristband user consents to Big Ears and its affiliates’ use of his/her image or likeness incidental to any video display, transmission, recording, and/or other content captured at the event.

Toggle FAQ Item TICKETING CONTACT INFO

Big Ears has partnered with Front Gate Tickets as it’s official ticketing provider.

For any questions regarding your order, please contact Front Gate here.

Still have questions? Contact Us

BIG EARS
Knoxville, TN · USA

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